FAQ

What is the shipping time? When will my order arrive?

• USA - 10-30 calendar days

CAN I CANCEL MY ORDER?

You can cancel your order during the first 24 hours. After 24 hours you will have to wait to receive the product and make the return.

CAN I MODIFY AN ORDER ALREADY MADE?

You can modify your order during the first 24 hours. After 24 hours you will have to wait to receive the product and send it back

WHICH COUNTRIES DO YOU SHIP TO?

WE SHIP TOP THE UNITED STATES ONLY.

WHAT ARE THE PAYMENT METHODS AVAILABLE?

Payment methods that can be used are: Visa, MasterCard, Discover and American Express.

DO I HAVE TO PAY FOR THE RETURN?

We will be responsible for shipping costs and product refunds for the products that meet the following conditions:

• Products with manufacturing defects that make it impossible to use (does not include defects in measurements, color or differences in patterns of pattern designs)
• That the product received is totally different from the order.
• The size sent is not the same as the requested one

The buyer is responsible for a return and exchanges, if:

• The product does not meet customer expectations.
• The selected size does not fit the customer's measurements
• Customer simply want a change for another product or return it.